At ELC Enterprises, we strive to provide our customers with exceptional service and flexibility. We understand that circumstances may arise where you need to cancel your order, and we aim to accommodate your needs while maintaining operational efficiency.
Customers may cancel orders placed with ELC Enterprises within 24 hours of purchase for a full refund. We believe this timeframe allows for reasonable adjustments while ensuring minimal disruption to our operations. For cancellations made after the initial 24-hour window, a cancellation fee may apply.
This fee helps cover administrative costs and any potential inconvenience caused by the cancellation. The specific fee amount will depend on factors such as the nature of the order and any expenses already incurred in processing it.
We encourage customers to contact our dedicated customer service team as soon as possible if they need to cancel an order. Our team is committed to providing prompt assistance and resolving any concerns you may have regarding cancellations or refunds.
At ELC Enterprises, we value transparency and fairness in our business practices. We believe our cancellation policy strikes a balance between accommodating customer needs and ensuring the smooth operation of our business.